Knowledge Base

Find answers to common questions and learn how to use our platform

How to Switch from One Course to Another

Overview If you need to switch to a different eFit course (for example, you changed sections or registered for the...

What are Accountability Pods?

Accountability Pods are small group support structures designed to help you stay committed to your fitness goals. Each...

Joining or Creating a Pod

Ready to join the accountability community? Here's how to find your pod or start your own. Joining a Pod Requirements:...

How Collective Step Tracking Works

Accountability Pods feature a powerful commitment system that tracks your weekly goals and combines them with your...

Using the Forum and Discussion Boards

The eFit Community Hub features specialized discussion spaces for different types of conversations. Here's how to...

Using the Reflection Journal

The PocketAI Journal helps you reflect on your fitness journey and mental wellness. Record your thoughts, track your...

How AI Journal Coaching Works

When you submit a journal entry, our AI system analyzes your writing to provide personalized insights and coaching...

Getting Personalized Feedback

The PocketAI Journal provides multiple layers of personalized feedback to help you understand your wellness patterns....

Editing Your Profile Information

Keep your eFit profile up to date to ensure accurate tracking and personalized recommendations. Accessing Your Profile...

Changing Your Password

Keep your eFit account secure by updating your password regularly. Here's how to change it. How to Change Your Password...